To integrate a BlackBerry account with your email

  1. From an Internet browser, log on to your BlackBerry account.
  2. Click Set up BlackBerry Internet Email.
  3. Under Services, click E-mail Accounts.
  4. Click Set Up Account.
  5. Enter your full email address (for example,, then enter and confirm your password. Click Next


    • If the integration fails, you may receive the error "We were unable to configure this email account. Please tell us how you access your e-mail by selecting an option below." This indicates that the integration may have failed because you typed the wrong account information. If this is the case, repeat steps 1 to 4.


    • If the integration is not complete because additional information is missing, proceed to the next steps to make certain all information is entered.


  6. Click Next.
  7. Under Internet Service Provider E-mail (POP/IMAP), select I use Microsoft Outlook or Outlook Express.

    NOTE: You may also select "I can access my mailbox using a Web browser (Outlook Web Access)", or "I always use Microsoft Outlook to access my mailbox" under Microsoft Outlook/Exchange or "I can access my mailbox using a Web browser (iNotes)" or "I always use Lotus Notes to access my mailbox" under Lotus Notes/ Domino.

  8. Click Next.
  9. Click Submit.
  10. Verify your email address, user name, and password.
  11. Specify whether to Leave messages on mail server or Utilize SSL.
  12. Click Submit.